/* ============================================================================
   CHAT MASTER — omnichannel inbox. Design system.
   Thesis: the channel is the color system. The workspace re-tints to the
   platform you're talking on (Messenger blue / Instagram magenta / WhatsApp
   green). Neutral ink chrome, mono for operator data, restrained motion.
   ============================================================================ */

/* ---- reset ---- */
*, *::before, *::after { box-sizing: border-box; }
* { margin: 0; }
[hidden] { display: none !important; }
html, body { height: 100%; }
body { -webkit-font-smoothing: antialiased; text-rendering: optimizeLegibility; }
button { font: inherit; color: inherit; background: none; border: none; cursor: pointer; }
input, textarea { font: inherit; color: inherit; }
svg.ic { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 1.9; stroke-linecap: round; stroke-linejoin: round; display: block; }
.mono { font-family: var(--mono); font-variant-numeric: tabular-nums; letter-spacing: -0.02em; }

/* ---- tokens ---- */
:root {
  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, "Helvetica Neue", Arial, sans-serif;
  --mono: "SF Mono", ui-monospace, "JetBrains Mono", "Roboto Mono", Menlo, Consolas, monospace;

  --messenger: #0a84ff;
  --instagram: #e23f8b;
  --instagram-grad: linear-gradient(135deg, #feda75 0%, #fa7e1e 22%, #e2417f 55%, #9b36b7 80%, #5b51d8 100%);
  --whatsapp: #1eb45a;
  --viber: #7360f2;
  --telegram: #29b6f6;
  --livechat: #14b8a6;
  --brand: #7b6cff;
  --ai-grad: linear-gradient(120deg, #8b7bff, #37c9e0);

  --r-xs: 7px; --r-sm: 10px; --r-md: 14px; --r-lg: 20px; --r-xl: 26px;
  --sp: 4px;
  --dur: .18s;
  --ease: cubic-bezier(.2, .7, .2, 1);
  --rail-w: 66px; --list-w: 348px; --ctx-w: 336px;

  /* --accent used to live ONLY on .app — but the colleague picker, the canned
     popover, the settings modal and the toasts are all appended to <body>,
     OUTSIDE .app. There `var(--accent)` resolved to nothing, so every rule
     built on it collapsed: `.btn--primary{background:var(--accent)}` lost its
     fill and became white-on-white in the light theme (the invisible "Dodaj"
     button), the picker avatars lost their circles, and the selected-row
     highlight never showed. Declaring it on :root guarantees it is always a
     real color; the channel mirrors below re-tint the overlays to match the
     open conversation. */
  --accent: var(--brand);
  /* Same story: .team__rm:hover referenced --err, which was never declared, so
     the remove-colleague × had no hover state at all. */
  --err: #ff5a5f;
}
/* Mirror of the .app channel accents for body-level overlays — renderThread()
   copies data-active-channel onto <html>. */
:root[data-active-channel="messenger"] { --accent: var(--messenger); }
:root[data-active-channel="instagram"] { --accent: var(--instagram); }
:root[data-active-channel="whatsapp"]  { --accent: var(--whatsapp); }
:root[data-active-channel="viber"]     { --accent: var(--viber); }
:root[data-active-channel="telegram"]  { --accent: var(--telegram); }
:root[data-active-channel="livechat"]  { --accent: var(--livechat); }
:root[data-active-channel="openline"]  { --accent: var(--brand); }

:root[data-theme="dark"] {
  --bg: #0e1015; --bg-2: #12141b; --panel: #161922; --panel-2: #1b1f29;
  --elev: #222633; --line: #262a36; --line-soft: #1e222c;
  --text: #e8eaf1; --text-2: #a1a7b7; --text-3: #6b7183;
  --bubble-in: #1e2330; --bubble-out: var(--accent, var(--brand));
  --bubble-out-text: #fff;
  --shadow: 0 18px 44px -20px rgba(0,0,0,.7);
  --shadow-sm: 0 4px 14px -6px rgba(0,0,0,.6);
  --glass: rgba(20,23,31,.72);
}
:root[data-theme="light"] {
  --bg: #eceff5; --bg-2: #e6e9f1; --panel: #ffffff; --panel-2: #f6f7fb;
  --elev: #ffffff; --line: #e4e7f0; --line-soft: #edeff5;
  --text: #191c25; --text-2: #5a6072; --text-3: #969cad;
  --bubble-in: #f0f2f7; --bubble-out: var(--accent, var(--brand));
  --bubble-out-text: #fff;
  --shadow: 0 20px 50px -24px rgba(31,38,64,.32);
  --shadow-sm: 0 4px 16px -8px rgba(31,38,64,.24);
  --glass: rgba(255,255,255,.78);
}

body { font-family: var(--font); background: var(--bg); color: var(--text); overflow: hidden; }

/* accent = active channel; falls back to brand */
.app { --accent: var(--brand); }
.app[data-active-channel="messenger"] { --accent: var(--messenger); }
.app[data-active-channel="instagram"] { --accent: var(--instagram); }
.app[data-active-channel="whatsapp"]  { --accent: var(--whatsapp); }
.app[data-active-channel="viber"]     { --accent: var(--viber); }
.app[data-active-channel="telegram"]  { --accent: var(--telegram); }
.app[data-active-channel="livechat"]  { --accent: var(--livechat); }
.app[data-active-channel="openline"]  { --accent: var(--brand); }
.tint { background: color-mix(in srgb, var(--accent) 14%, transparent); }

/* ---- app grid ---- */
.app {
  display: grid;
  grid-template-columns: var(--rail-w) var(--list-w) minmax(0, 1fr) auto;
  /* When embedded in Bitrix24, JS sets --frame-h to the exact workspace height
     so the app fills the visible area and its panes scroll internally. */
  height: 100vh;
  height: var(--frame-h, 100vh);
  overflow: hidden;
}
/* Embedded as a tab inside a CRM lead/deal card: the record IS the context, so
   drop the rail + conversation list and let the thread fill the tab. */
.app[data-embed="crm"] { grid-template-columns: minmax(0, 1fr) auto; }
.app[data-embed="crm"] > .rail,
.app[data-embed="crm"] > .list { display: none; }
.app[data-embed="crm"] .thread { border-left: 0; }

/* Grid/flex children must be allowed to shrink below content height, otherwise
   min-height:auto lets a long conversation list grow the whole app past the
   viewport (no internal scroll). This is the fix for the oversized/no-scroll bug. */
.app > * { min-height: 0; min-width: 0; }
html, body { overflow: hidden; height: 100%; }
.app[data-loading="true"] { opacity: 0; }
.app { animation: appIn .5s var(--ease) both; }
@keyframes appIn { from { opacity: 0; transform: translateY(6px) scale(.996); } to { opacity: 1; transform: none; } }

/* ============================ NAV RAIL ============================ */
.rail {
  background: var(--bg-2); border-right: 1px solid var(--line-soft);
  display: flex; flex-direction: column; align-items: center;
  padding: 14px 0 12px; gap: 6px;
}
.rail__brand { margin-bottom: 8px; }
.brand-mark {
  width: 38px; height: 38px; border-radius: 12px; display: grid; place-items: center;
  background: linear-gradient(135deg, var(--messenger), var(--instagram) 52%, var(--whatsapp));
  box-shadow: 0 6px 18px -6px color-mix(in srgb, var(--instagram) 60%, transparent);
  position: relative;
}
.brand-mark--lg { width: 60px; height: 60px; border-radius: 18px; }
.brand-mark__dot { width: 9px; height: 9px; border-radius: 50%; background: #fff; position: relative; }
.brand-mark__dot::after {
  content: ""; position: absolute; inset: -5px; border-radius: 50%;
  border: 2px solid rgba(255,255,255,.85); animation: pulse 2.4s var(--ease) infinite;
}
.brand-mark--lg .brand-mark__dot { width: 13px; height: 13px; }
@keyframes pulse { 0% { transform: scale(.6); opacity: .9; } 70% { transform: scale(1.9); opacity: 0; } 100% { opacity: 0; } }

.rail__nav { display: flex; flex-direction: column; gap: 4px; width: 100%; align-items: center; flex: 1; }
.rail__foot { display: flex; flex-direction: column; gap: 6px; align-items: center; }
.rail__btn, .rail__item {
  width: 46px; height: 46px; border-radius: 13px; display: grid; place-items: center;
  color: var(--text-3); position: relative; transition: color var(--dur), background var(--dur), transform var(--dur);
}
.rail__btn:hover, .rail__item:hover { color: var(--text); background: color-mix(in srgb, var(--text) 8%, transparent); }
.rail__item.is-active { color: var(--rail-accent, var(--text)); background: color-mix(in srgb, var(--rail-accent, var(--brand)) 16%, transparent); }
.rail__item.is-active::before {
  content: ""; position: absolute; left: -14px; top: 50%; transform: translateY(-50%);
  width: 3px; height: 22px; border-radius: 3px; background: var(--rail-accent, var(--brand));
}
.rail__item .badge {
  position: absolute; top: 5px; right: 5px; min-width: 17px; height: 17px; padding: 0 4px;
  border-radius: 9px; background: var(--instagram); color: #fff; font-size: 10.5px; font-weight: 700;
  display: grid; place-items: center; border: 2px solid var(--bg-2); font-family: var(--mono);
}
.rail__item .dot-live {
  position: absolute; top: 7px; right: 8px; width: 8px; height: 8px; border-radius: 50%;
  background: var(--whatsapp); box-shadow: 0 0 0 3px var(--bg-2); animation: blip 1.8s infinite;
}
@keyframes blip { 0%,100% { transform: scale(1); opacity: 1; } 50% { transform: scale(.55); opacity: .6; } }
.rail__avatar {
  width: 38px; height: 38px; border-radius: 12px; display: grid; place-items: center;
  background: var(--elev); color: var(--text); font-weight: 700; font-size: 14px; border: 1px solid var(--line);
}

/* ============================ LIST PANE ============================ */
.list { background: var(--panel); border-right: 1px solid var(--line); display: flex; flex-direction: column; min-width: 0; }
.list__head { padding: 18px 16px 12px; border-bottom: 1px solid var(--line-soft); }
.list__titlerow { display: flex; align-items: center; justify-content: space-between; margin-bottom: 14px; }
.list__title { font-size: 19px; font-weight: 750; letter-spacing: -0.02em; }
.live-pill {
  display: inline-flex; align-items: center; gap: 6px; font-size: 11px; font-weight: 600;
  color: var(--text-2); padding: 4px 9px 4px 8px; border: 1px solid var(--line); border-radius: 999px;
  font-family: var(--mono); text-transform: lowercase;
}
.live-pill__dot { width: 7px; height: 7px; border-radius: 50%; background: var(--whatsapp); box-shadow: 0 0 0 0 color-mix(in srgb, var(--whatsapp) 60%, transparent); animation: ring 2s infinite; }
.live-pill.is-off .live-pill__dot { background: var(--text-3); animation: none; }
@keyframes ring { 0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--whatsapp) 55%, transparent); } 70% { box-shadow: 0 0 0 6px transparent; } 100% { box-shadow: 0 0 0 0 transparent; } }

.search { position: relative; margin-bottom: 12px; }
.search__ic { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); width: 17px; height: 17px; color: var(--text-3); }
.search__input {
  width: 100%; height: 40px; border-radius: var(--r-md); border: 1px solid var(--line);
  background: var(--panel-2); padding: 0 12px 0 36px; font-size: 13.5px; outline: none;
  transition: border-color var(--dur), box-shadow var(--dur);
}
.search__input::placeholder { color: var(--text-3); }
.search__input:focus { border-color: var(--accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 22%, transparent); }

.segs { display: flex; gap: 4px; background: var(--panel-2); padding: 3px; border-radius: var(--r-sm); }
.seg {
  flex: 1; padding: 7px 4px; border-radius: 7px; font-size: 12.5px; font-weight: 600; color: var(--text-2);
  transition: color var(--dur), background var(--dur); white-space: nowrap;
}
.seg:hover { color: var(--text); }
.seg.is-active { background: var(--elev); color: var(--text); box-shadow: var(--shadow-sm); }

/* Always-visible shortcut to the Bitrix24 Open Channels workspace. */
.oc-open {
  display: flex; align-items: center; gap: 8px;
  margin-top: 12px; height: 38px; padding: 0 12px;
  border-radius: var(--r-sm);
  border: 1px solid color-mix(in srgb, var(--accent) 34%, var(--line));
  background: color-mix(in srgb, var(--accent) 10%, var(--panel));
  color: var(--accent); font-size: 13px; font-weight: 650;
  text-decoration: none; white-space: nowrap;
  transition: background var(--dur), transform var(--dur), border-color var(--dur);
}
.oc-open:hover { background: color-mix(in srgb, var(--accent) 17%, var(--panel)); transform: translateY(-1px); }
.oc-open:active { transform: none; }
.oc-open .ic { width: 16px; height: 16px; flex: 0 0 auto; }
.oc-open span { flex: 1; }
.oc-open .oc-open__go { width: 14px; height: 14px; opacity: .8; }

.convlist { overflow-y: auto; overflow-x: hidden; flex: 1; min-height: 0; padding: 6px 8px 20px; overscroll-behavior: contain; }
.convlist::-webkit-scrollbar, .stream::-webkit-scrollbar, .ctx::-webkit-scrollbar, .modal__body::-webkit-scrollbar { width: 9px; }
.convlist::-webkit-scrollbar-thumb, .stream::-webkit-scrollbar-thumb, .ctx::-webkit-scrollbar-thumb, .modal__body::-webkit-scrollbar-thumb { background: color-mix(in srgb, var(--text) 14%, transparent); border-radius: 9px; border: 3px solid transparent; background-clip: padding-box; }

.conv {
  --c: var(--brand);
  display: grid; grid-template-columns: 46px 1fr; gap: 11px; padding: 11px 10px; border-radius: var(--r-md);
  cursor: pointer; position: relative; transition: background var(--dur); align-items: start;
}
.conv:hover { background: color-mix(in srgb, var(--text) 5%, transparent); }
.conv.is-active { background: color-mix(in srgb, var(--c) 12%, transparent); }
.conv.is-active::before { content: ""; position: absolute; left: 2px; top: 12px; bottom: 12px; width: 3px; border-radius: 3px; background: var(--c); }
.conv--messenger { --c: var(--messenger); }
.conv--instagram { --c: var(--instagram); }
.conv--whatsapp  { --c: var(--whatsapp); }
.conv--viber     { --c: var(--viber); }
.conv--telegram  { --c: var(--telegram); }
.conv--livechat  { --c: var(--livechat); }
.conv--openline  { --c: var(--brand); }
.av-img { width: 100%; height: 100%; object-fit: cover; border-radius: inherit; display: block; }

.avatar { width: 46px; height: 46px; border-radius: 14px; display: grid; place-items: center; font-weight: 700; font-size: 15px; color: #fff; position: relative; overflow: visible; }
.avatar__badge {
  position: absolute; right: -3px; bottom: -3px; width: 20px; height: 20px; border-radius: 7px;
  display: grid; place-items: center; border: 2.5px solid var(--panel); background: var(--c);
}
.avatar__badge { color: #fff; }
.avatar__badge svg { width: 11px; height: 11px; }
.conv.is-active .avatar__badge { border-color: color-mix(in srgb, var(--c) 12%, var(--panel)); }
.ch-glyph { width: 12px; height: 12px; fill: currentColor; flex-shrink: 0; }
.rail__item .ch-glyph { width: 22px; height: 22px; }

.conv__body { min-width: 0; }
.conv__top { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; }
.conv__name { font-weight: 650; font-size: 14px; letter-spacing: -0.01em; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv__time { font-size: 11px; color: var(--text-3); white-space: nowrap; flex-shrink: 0; }
.conv__preview { color: var(--text-2); font-size: 12.8px; margin-top: 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; line-height: 1.5; }
.conv__meta { display: flex; align-items: center; gap: 6px; margin-top: 7px; }
.pill { font-size: 10.5px; font-weight: 650; padding: 2px 7px; border-radius: 6px; background: color-mix(in srgb, var(--text) 8%, transparent); color: var(--text-2); }
.pill--hi { background: color-mix(in srgb, #ff5a5f 18%, transparent); color: #ff8a8d; display: inline-flex; align-items: center; gap: 3px; }
.pill--hi svg { width: 11px; height: 11px; stroke: currentColor; }
.unread-dot { width: 9px; height: 9px; border-radius: 50%; background: var(--c); margin-left: auto; box-shadow: 0 0 0 3px color-mix(in srgb, var(--c) 22%, transparent); }
.conv.enter { animation: convIn .45s var(--ease) both; }
@keyframes convIn { from { opacity: 0; transform: translateX(-8px); background: color-mix(in srgb, var(--c) 22%, transparent); } to { opacity: 1; } }

.list__empty { padding: 40px 24px; text-align: center; color: var(--text-3); font-size: 13px; }

/* ============================ THREAD PANE ============================ */
.thread { background: var(--bg); display: flex; flex-direction: column; min-width: 0; position: relative; }
.thread__empty { margin: auto; text-align: center; max-width: 400px; padding: 24px; display: flex; flex-direction: column; align-items: center; gap: 6px; }
.thread__empty-mark { margin-bottom: 12px; }
.thread__empty h2 { font-size: 21px; font-weight: 750; letter-spacing: -0.02em; }
.thread__empty p { color: var(--text-2); font-size: 14px; line-height: 1.6; margin: 4px 0 14px; }

.thread__inner { display: flex; flex-direction: column; height: 100%; min-height: 0; }
.thread__head {
  display: flex; align-items: center; gap: 12px; padding: 13px 18px; border-bottom: 1px solid var(--line);
  background: linear-gradient(var(--panel), var(--panel)); position: relative;
}
.thread__head::after { content: ""; position: absolute; left: 0; right: 0; bottom: -1px; height: 2px; background: var(--accent); opacity: .9; }
.thead__id { display: flex; align-items: center; gap: 11px; min-width: 0; }
.thead__name { font-weight: 700; font-size: 15.5px; letter-spacing: -0.01em; }
.thead__sub { font-size: 12px; color: var(--text-2); display: flex; align-items: center; gap: 6px; margin-top: 1px; }
.thead__sub .chip-ch { color: var(--accent); font-weight: 650; }
.thead__actions { margin-left: auto; display: flex; align-items: center; gap: 6px; }
.icon-btn {
  width: 36px; height: 36px; border-radius: 10px; display: grid; place-items: center; color: var(--text-2);
  border: 1px solid transparent; transition: background var(--dur), color var(--dur), border-color var(--dur);
}
.icon-btn:hover { background: color-mix(in srgb, var(--text) 8%, transparent); color: var(--text); }
.icon-btn.is-on { color: var(--accent); border-color: color-mix(in srgb, var(--accent) 40%, transparent); background: color-mix(in srgb, var(--accent) 12%, transparent); }
.seg-status { display: flex; gap: 2px; background: var(--panel-2); padding: 3px; border-radius: 9px; }
.seg-status button { padding: 5px 10px; font-size: 12px; font-weight: 600; color: var(--text-2); border-radius: 6px; }
.seg-status button.is-active { background: var(--elev); color: var(--text); box-shadow: var(--shadow-sm); }

.stream { flex: 1; min-height: 0; overflow-y: auto; padding: 22px 8% 12px; display: flex; flex-direction: column; gap: 3px; scroll-behavior: smooth; overscroll-behavior: contain; }
@media (max-width: 1400px) { .stream { padding-left: 5%; padding-right: 5%; } }
.daysep { align-self: center; margin: 14px 0 8px; font-size: 11px; color: var(--text-3); font-weight: 600; background: var(--panel); padding: 4px 12px; border-radius: 999px; border: 1px solid var(--line-soft); }
.stream__note { margin: auto; text-align: center; color: var(--text-2); font-size: 14px; line-height: 1.6; padding: 24px; display: flex; flex-direction: column; align-items: center; gap: 4px; }
.stream__note .spin { margin-bottom: 6px; }

.row { display: flex; gap: 9px; align-items: flex-end; max-width: 74%; }
.row--in { align-self: flex-start; }
.row--out { align-self: flex-end; flex-direction: row-reverse; }
.row .mini-av { width: 26px; height: 26px; border-radius: 9px; display: grid; place-items: center; font-size: 11px; font-weight: 700; color: #fff; flex-shrink: 0; margin-bottom: 2px; }
.row--out .mini-av { display: none; }
.row.grouped { margin-top: -2px; }
.row.grouped .mini-av { visibility: hidden; }

.bubble {
  padding: 9px 13px; border-radius: 16px; font-size: 14px; line-height: 1.5; position: relative;
  word-wrap: break-word; overflow-wrap: anywhere; animation: msgIn .28s var(--ease) both;
}
@keyframes msgIn { from { opacity: 0; transform: translateY(7px) scale(.98); } to { opacity: 1; transform: none; } }
.row--in .bubble { background: var(--bubble-in); color: var(--text); border-bottom-left-radius: 5px; }
.row--out .bubble { background: var(--bubble-out); color: var(--bubble-out-text); border-bottom-right-radius: 5px; }
.row--in.grouped .bubble { border-top-left-radius: 6px; }
.row--out.grouped .bubble { border-top-right-radius: 6px; }
.bubble__meta { display: flex; align-items: center; gap: 5px; margin-top: 4px; font-size: 10.5px; opacity: .72; }
.row--out .bubble__meta { justify-content: flex-end; }
.bubble__meta svg { width: 14px; height: 14px; stroke-width: 2.4; }
.bubble__meta .read { color: #6fe0ff; opacity: 1; }
.bubble img.att { max-width: 260px; border-radius: 11px; margin: 2px 0 5px; display: block; cursor: zoom-in; }
.bubble.is-failed { outline: 1px solid #ff5a5f; }

/* voice bubble */
.voice { display: flex; align-items: center; gap: 11px; min-width: 210px; }
.voice__play { width: 38px; height: 38px; border-radius: 50%; display: grid; place-items: center; flex-shrink: 0; background: color-mix(in srgb, var(--bubble-out-text) 20%, transparent); color: var(--bubble-out-text); }
.row--in .voice__play { background: color-mix(in srgb, var(--accent) 90%, transparent); color: #fff; }
.voice__play svg { width: 18px; height: 18px; fill: currentColor; stroke: none; }
.voice__wave { display: flex; align-items: center; gap: 2px; height: 30px; flex: 1; }
.voice__bar { width: 3px; border-radius: 3px; background: currentColor; opacity: .38; transition: opacity .12s, transform .12s; }
.voice__bar.on { opacity: .95; }
.voice__time { font-size: 11px; opacity: .8; flex-shrink: 0; }
.voice__tx { font-size: 12.5px; line-height: 1.5; margin-top: 7px; padding-top: 7px; border-top: 1px solid color-mix(in srgb, currentColor 18%, transparent); opacity: .92; }
.voice__txbtn { font-size: 11px; font-weight: 650; margin-top: 6px; display: inline-flex; align-items: center; gap: 5px; opacity: .85; }
.voice__txbtn svg { width: 13px; height: 13px; }

/* composer */
.composer { border-top: 1px solid var(--line); background: var(--panel); padding: 12px 16px 14px; }
.composer__ai {
  display: flex; align-items: flex-start; gap: 10px; padding: 11px 12px; margin-bottom: 10px; border-radius: var(--r-md);
  background: color-mix(in srgb, var(--brand) 10%, transparent); border: 1px solid color-mix(in srgb, var(--brand) 30%, transparent);
  animation: msgIn .24s var(--ease) both;
}
.composer__ai .ai-ic { width: 30px; height: 30px; border-radius: 9px; display: grid; place-items: center; background: var(--ai-grad); color: #fff; flex-shrink: 0; }
.composer__ai .ai-ic svg { width: 17px; height: 17px; }
.composer__ai .ai-body { flex: 1; min-width: 0; }
.composer__ai .ai-label { font-size: 11px; font-weight: 700; color: var(--brand); text-transform: uppercase; letter-spacing: .04em; }
.composer__ai .ai-text { font-size: 13.5px; line-height: 1.5; margin-top: 2px; }
.composer__ai .ai-acts { display: flex; gap: 8px; margin-top: 9px; }
.chip-btn { font-size: 12px; font-weight: 650; padding: 6px 11px; border-radius: 8px; border: 1px solid var(--line); color: var(--text-2); transition: background var(--dur), color var(--dur); }
.chip-btn:hover { background: color-mix(in srgb, var(--text) 8%, transparent); color: var(--text); }
.chip-btn--primary { background: var(--accent); color: #fff; border-color: transparent; }

.composer__row { display: flex; align-items: flex-end; gap: 6px; }
.composer__icon { width: 40px; height: 40px; border-radius: 11px; display: grid; place-items: center; color: var(--text-2); transition: background var(--dur), color var(--dur); flex-shrink: 0; }
.composer__icon:hover { background: color-mix(in srgb, var(--text) 8%, transparent); color: var(--text); }
.composer__icon[data-act="suggest"]:hover { color: var(--brand); }
.composer__field { flex: 1; background: var(--panel-2); border: 1px solid var(--line); border-radius: var(--r-md); padding: 4px 6px; transition: border-color var(--dur), box-shadow var(--dur); }
.composer__field:focus-within { border-color: var(--accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 20%, transparent); }
.composer__field textarea { width: 100%; border: none; background: none; outline: none; resize: none; padding: 7px 8px; font-size: 14px; line-height: 1.5; max-height: 140px; }
.composer__mic { width: 42px; height: 42px; border-radius: 12px; display: grid; place-items: center; color: var(--text-2); transition: background var(--dur), color var(--dur); flex-shrink: 0; }
.composer__mic:hover { background: color-mix(in srgb, var(--accent) 14%, transparent); color: var(--accent); }
.composer__send {
  width: 42px; height: 42px; border-radius: 12px; display: grid; place-items: center; flex-shrink: 0;
  background: var(--accent); color: #fff; box-shadow: 0 6px 16px -6px color-mix(in srgb, var(--accent) 70%, transparent);
  transition: transform var(--dur), opacity var(--dur), box-shadow var(--dur);
}
.composer__send svg { transform: translateX(1px); }
.composer__send:hover { transform: translateY(-1px); }
.composer__send:disabled { opacity: .4; box-shadow: none; cursor: default; transform: none; }

/* recorder */
.recorder { display: flex; align-items: center; gap: 12px; padding: 9px 12px; margin-bottom: 6px; border-radius: var(--r-md); background: color-mix(in srgb, var(--accent) 12%, transparent); border: 1px solid color-mix(in srgb, var(--accent) 34%, transparent); }
.recorder__dot { width: 11px; height: 11px; border-radius: 50%; background: #ff4d4f; animation: recblink 1s infinite; flex-shrink: 0; }
@keyframes recblink { 50% { opacity: .3; } }
.recorder__time { font-size: 13px; color: var(--text); flex-shrink: 0; min-width: 38px; }
.recorder__mid { flex: 1; min-width: 0; display: flex; align-items: center; gap: 10px; }
.recorder__wave { width: 100px; height: 30px; flex-shrink: 0; opacity: .8; }
.recorder__transcript { flex: 1; min-width: 0; font-size: 13.5px; line-height: 1.4; color: var(--text); max-height: 40px; overflow-y: auto; }
.recorder__hint { color: var(--text-3); }
.recorder__wave { display: none; }
@media (min-width: 900px) { .recorder__wave { display: block; } }
.recorder__cancel, .recorder__send { width: 38px; height: 38px; border-radius: 10px; display: grid; place-items: center; flex-shrink: 0; }
.recorder__cancel { color: var(--text-2); }
.recorder__cancel:hover { background: color-mix(in srgb, var(--text) 8%, transparent); color: var(--text); }
.recorder__send { background: var(--accent); color: #fff; }

/* ============================ CONTEXT PANE ============================ */
.ctx { width: var(--ctx-w); background: var(--panel); border-left: 1px solid var(--line); overflow-y: auto; display: flex; flex-direction: column; }
.ctx__hero { padding: 26px 22px 20px; text-align: center; border-bottom: 1px solid var(--line-soft); position: relative; }
.ctx__hero::before { content: ""; position: absolute; inset: 0 0 auto; height: 74px; background: linear-gradient(color-mix(in srgb, var(--accent) 20%, transparent), transparent); }
.ctx__av { width: 74px; height: 74px; border-radius: 22px; margin: 0 auto 12px; display: grid; place-items: center; font-size: 26px; font-weight: 750; color: #fff; position: relative; z-index: 1; }
.ctx__name { font-size: 18px; font-weight: 750; letter-spacing: -0.01em; }
.ctx__handle { font-size: 12.5px; color: var(--text-2); margin-top: 3px; font-family: var(--mono); }
.ctx__ch { display: inline-flex; align-items: center; gap: 6px; margin-top: 11px; font-size: 12px; font-weight: 650; color: var(--accent); padding: 5px 11px; border-radius: 999px; background: color-mix(in srgb, var(--accent) 13%, transparent); }
.ctx__ch svg { width: 13px; height: 13px; }

.ctx__sec { padding: 16px 20px; border-bottom: 1px solid var(--line-soft); }
.ctx__sec h3 { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .06em; color: var(--text-3); margin-bottom: 11px; display: flex; align-items: center; gap: 7px; }
.ctx__sec h3 svg { width: 13px; height: 13px; }

.lead-card { border: 1px solid var(--line); border-radius: var(--r-md); overflow: hidden; }
.lead-card__top { display: flex; align-items: center; gap: 10px; padding: 12px; background: var(--panel-2); }
.lead-card__ic { width: 34px; height: 34px; border-radius: 9px; display: grid; place-items: center; background: color-mix(in srgb, var(--whatsapp) 18%, transparent); color: var(--whatsapp); }
.lead-card__ic svg { width: 17px; height: 17px; }
.lead-card__info { flex: 1; min-width: 0; }
.lead-card__label { font-size: 11px; color: var(--text-3); }
.lead-card__id { font-weight: 700; font-size: 14px; font-family: var(--mono); }
.lead-card__link { padding: 11px 12px; display: flex; align-items: center; justify-content: space-between; font-size: 13px; font-weight: 650; color: var(--accent); text-decoration: none; }
.lead-card__link svg { width: 15px; height: 15px; }
.btn-sync { width: 100%; }

.ai-summary { font-size: 13px; line-height: 1.6; color: var(--text); }
.ai-summary .muted { color: var(--text-2); }
.kv { display: flex; justify-content: space-between; gap: 10px; padding: 7px 0; font-size: 13px; border-bottom: 1px dashed var(--line-soft); }
.kv:last-child { border-bottom: none; }
.kv__k { color: var(--text-2); }
.kv__v { font-weight: 650; text-align: right; }
.senti { display: inline-flex; align-items: center; gap: 5px; font-weight: 650; }
.senti::before { content: ""; width: 8px; height: 8px; border-radius: 50%; }
.senti--positive::before { background: var(--whatsapp); } .senti--positive { color: var(--whatsapp); }
.senti--neutral::before { background: var(--text-3); }
.senti--negative::before { background: #ff5a5f; } .senti--negative { color: #ff8a8d; }

.tags { display: flex; flex-wrap: wrap; gap: 6px; }
.tag { font-size: 12px; font-weight: 600; padding: 5px 10px; border-radius: 8px; background: color-mix(in srgb, var(--text) 8%, transparent); color: var(--text-2); display: inline-flex; align-items: center; gap: 6px; }
.tag--add { border: 1px dashed var(--line); background: none; color: var(--text-3); }

/* ============================ BUTTONS ============================ */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; height: 42px; padding: 0 18px; border-radius: var(--r-md); font-size: 14px; font-weight: 650; transition: transform var(--dur), background var(--dur), opacity var(--dur); }
.btn svg { width: 17px; height: 17px; }
.btn--primary { background: var(--accent); color: #fff; box-shadow: 0 8px 20px -8px color-mix(in srgb, var(--accent) 70%, transparent); }
.btn--primary:hover { transform: translateY(-1px); }
.btn--ghost { border: 1px solid var(--line); color: var(--text); background: var(--panel); }
.btn--ghost:hover { background: color-mix(in srgb, var(--text) 6%, transparent); }
.btn--block { width: 100%; }
.btn:disabled { opacity: .5; cursor: default; transform: none; }
/* A primary button at 50% opacity nearly vanishes on the light theme's white
   panels. Keep it fully opaque and mute the fill instead, so "Dodaj" always
   reads as a button — disabled, but there. */
.btn--primary:disabled { opacity: 1; background: color-mix(in srgb, var(--accent) 45%, var(--panel)); box-shadow: none; }

/* ============================ POPOVER (canned) ============================ */
.popover { position: fixed; z-index: 60; background: var(--elev); border: 1px solid var(--line); border-radius: var(--r-md); box-shadow: var(--shadow); width: 320px; max-height: 340px; overflow-y: auto; padding: 6px; animation: popIn .16s var(--ease) both; }
@keyframes popIn { from { opacity: 0; transform: translateY(6px) scale(.98); } to { opacity: 1; } }
.popover__item { padding: 10px 11px; border-radius: 9px; cursor: pointer; transition: background var(--dur); }
.popover__item:hover { background: color-mix(in srgb, var(--accent) 12%, transparent); }
.popover__t { font-size: 12.5px; font-weight: 700; color: var(--accent); margin-bottom: 2px; }
.popover__x { font-size: 12.5px; color: var(--text-2); line-height: 1.5; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }

/* ============================ MODAL / WIZARD ============================ */
.modal { position: fixed; inset: 0; z-index: 80; display: grid; place-items: center; padding: 24px; background: color-mix(in srgb, #05070c 62%, transparent); backdrop-filter: blur(6px); animation: fade .2s var(--ease); }
@keyframes fade { from { opacity: 0; } }
.modal__card { width: min(680px, 100%); max-height: 88vh; background: var(--panel); border: 1px solid var(--line); border-radius: var(--r-xl); box-shadow: var(--shadow); display: flex; flex-direction: column; overflow: hidden; animation: cardIn .28s var(--ease) both; }
@keyframes cardIn { from { opacity: 0; transform: translateY(14px) scale(.98); } to { opacity: 1; transform: none; } }
.modal__head { display: flex; align-items: center; gap: 13px; padding: 20px 22px; border-bottom: 1px solid var(--line-soft); }
.modal__head .brand-mark { width: 40px; height: 40px; }
.modal__head h2 { font-size: 18px; font-weight: 750; letter-spacing: -0.01em; }
.modal__head p { font-size: 12.5px; color: var(--text-2); margin-top: 1px; }
.modal__close { margin-left: auto; }
.modal__body { padding: 20px 22px; overflow-y: auto; }
.modal__foot { padding: 16px 22px; border-top: 1px solid var(--line-soft); display: flex; gap: 10px; justify-content: flex-end; background: var(--panel-2); }

.ch-tabs { display: flex; gap: 8px; margin-bottom: 20px; }
.ch-tab { flex: 1; padding: 13px 12px; border-radius: var(--r-md); border: 1.5px solid var(--line); text-align: left; transition: border-color var(--dur), background var(--dur); position: relative; }
.ch-tab .ct-ic { width: 30px; height: 30px; border-radius: 9px; display: grid; place-items: center; color: #fff; margin-bottom: 9px; }
.ch-tab .ct-ic svg { width: 16px; height: 16px; fill: #fff; }
.ch-tab .ct-name { font-size: 13.5px; font-weight: 700; }
.ch-tab .ct-state { font-size: 11px; color: var(--text-3); margin-top: 2px; }
.ch-tab.is-active { border-color: var(--tabc); background: color-mix(in srgb, var(--tabc) 9%, transparent); }
.ch-tab .ct-live { position: absolute; top: 11px; right: 11px; width: 8px; height: 8px; border-radius: 50%; background: var(--text-3); }
.ch-tab.connected .ct-live { background: var(--whatsapp); box-shadow: 0 0 0 3px color-mix(in srgb, var(--whatsapp) 26%, transparent); }

.field { margin-bottom: 15px; }
.field label { display: block; font-size: 12.5px; font-weight: 650; margin-bottom: 6px; }
.field label .req { color: var(--instagram); }
.field input, .field textarea, .field select { width: 100%; height: 42px; border: 1px solid var(--line); border-radius: var(--r-sm); background: var(--panel-2); padding: 0 12px; font-size: 13.5px; outline: none; transition: border-color var(--dur), box-shadow var(--dur); }
.field textarea { height: auto; padding: 10px 12px; resize: vertical; }
.field input:focus, .field textarea:focus, .field select:focus { border-color: var(--brand); box-shadow: 0 0 0 3px color-mix(in srgb, var(--brand) 20%, transparent); }
.field .hint { font-size: 11.5px; color: var(--text-3); margin-top: 5px; line-height: 1.5; }
.field .hint code { font-family: var(--mono); font-size: 11px; background: var(--panel-2); padding: 1px 5px; border-radius: 5px; border: 1px solid var(--line); }
.callout { display: flex; gap: 11px; padding: 13px 14px; border-radius: var(--r-md); background: color-mix(in srgb, var(--messenger) 10%, transparent); border: 1px solid color-mix(in srgb, var(--messenger) 26%, transparent); font-size: 12.5px; line-height: 1.55; color: var(--text); margin-bottom: 18px; }
.callout svg { width: 18px; height: 18px; color: var(--messenger); flex-shrink: 0; margin-top: 1px; }
.copyrow { display: flex; gap: 8px; align-items: center; }
.copyrow input { font-family: var(--mono); font-size: 12px; }
.switch { display: flex; align-items: center; justify-content: space-between; padding: 12px 0; }
.switch__txt { font-size: 13.5px; font-weight: 600; }
.switch__txt small { display: block; font-weight: 400; color: var(--text-2); font-size: 12px; margin-top: 2px; }
.toggle { width: 44px; height: 26px; border-radius: 999px; background: var(--line); position: relative; transition: background var(--dur); flex-shrink: 0; }
.toggle::after { content: ""; position: absolute; top: 3px; left: 3px; width: 20px; height: 20px; border-radius: 50%; background: #fff; transition: transform var(--dur); box-shadow: 0 2px 6px rgba(0,0,0,.3); }
.toggle.on { background: var(--whatsapp); }
.toggle.on::after { transform: translateX(18px); }

/* ============================ MISC ============================ */
.lightbox { position: fixed; inset: 0; z-index: 90; display: grid; place-items: center; background: rgba(4,6,10,.86); backdrop-filter: blur(4px); animation: fade .2s; padding: 40px; }
.lightbox img { max-width: 90vw; max-height: 86vh; border-radius: 14px; box-shadow: var(--shadow); }
.lightbox__close { position: absolute; top: 20px; right: 22px; width: 44px; height: 44px; border-radius: 12px; display: grid; place-items: center; background: rgba(255,255,255,.1); color: #fff; }

.toasts { position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%); z-index: 100; display: flex; flex-direction: column; gap: 8px; align-items: center; pointer-events: none; }
.toast { display: flex; align-items: center; gap: 9px; padding: 11px 16px; border-radius: 999px; background: var(--elev); border: 1px solid var(--line); box-shadow: var(--shadow); font-size: 13px; font-weight: 600; animation: toastIn .3s var(--ease) both; pointer-events: auto; }
.toast svg { width: 16px; height: 16px; }
.toast--ok svg { color: var(--whatsapp); }
.toast--err svg { color: #ff5a5f; }
.toast--ai svg { color: var(--brand); }
@keyframes toastIn { from { opacity: 0; transform: translateY(12px); } to { opacity: 1; } }

.skel { background: linear-gradient(90deg, var(--panel-2), color-mix(in srgb, var(--text) 6%, var(--panel-2)), var(--panel-2)); background-size: 200% 100%; animation: shimmer 1.3s infinite; border-radius: 8px; }
@keyframes shimmer { to { background-position: -200% 0; } }
.skel-conv { height: 68px; margin: 4px 8px; }

.spin { width: 15px; height: 15px; border: 2px solid color-mix(in srgb, currentColor 30%, transparent); border-top-color: currentColor; border-radius: 50%; animation: spin .7s linear infinite; }
@keyframes spin { to { transform: rotate(360deg); } }

/* ============================ RESPONSIVE ============================ */
.thread__back, .list__menu { display: none; }
@media (max-width: 1160px) {
  .app { grid-template-columns: var(--rail-w) var(--list-w) minmax(0,1fr); }
  .ctx { position: fixed; right: 0; top: 0; bottom: 0; z-index: 70; box-shadow: var(--shadow); transform: translateX(100%); transition: transform .26s var(--ease); }
  .ctx.open { transform: none; }
}
@media (max-width: 820px) {
  .app { grid-template-columns: 1fr; }
  .rail { position: fixed; bottom: 0; left: 0; right: 0; top: auto; width: 100%; height: 60px; flex-direction: row; justify-content: space-around; border-right: none; border-top: 1px solid var(--line); padding: 0 10px; z-index: 50; }
  .rail__brand, .rail__foot { display: none; }
  .rail__nav { flex-direction: row; flex: 1; justify-content: space-around; }
  .list { padding-bottom: 60px; }
  .thread { position: fixed; inset: 0; z-index: 40; transform: translateX(100%); transition: transform .26s var(--ease); }
  .thread.open { transform: none; }
  .thread__back { display: grid; }
  .stream { padding-left: 14px; padding-right: 14px; }
  .row { max-width: 86%; }
  .ctx { width: 100%; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .001ms !important; animation-iteration-count: 1 !important; transition-duration: .001ms !important; scroll-behavior: auto !important; }
}

/* ---- connect screen (Bitrix Open Channels) ---- */
.source-cards { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-bottom: 18px; }
.source-card { text-align: left; padding: 15px; border-radius: var(--r-md); border: 1.5px solid var(--line); background: var(--panel-2); transition: border-color var(--dur), background var(--dur), transform var(--dur); }
.source-card:hover { transform: translateY(-1px); }
.source-card.is-on { border-color: var(--sc); background: color-mix(in srgb, var(--sc) 9%, transparent); }
.source-card__top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 11px; }
.source-card__ic { width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center; background: color-mix(in srgb, var(--sc) 18%, transparent); color: var(--sc); }
.source-card__badge { font-size: 10.5px; font-weight: 700; color: #fff; background: var(--sc); padding: 3px 8px; border-radius: 999px; }
.source-card__t { font-size: 14.5px; font-weight: 700; letter-spacing: -0.01em; }
.source-card__d { font-size: 12px; color: var(--text-2); line-height: 1.5; margin-top: 4px; }

.lines-list { display: flex; flex-direction: column; gap: 6px; }
.lines-loading { font-size: 13px; color: var(--text-2); display: flex; align-items: center; gap: 8px; padding: 8px 0; }
.line-row { display: flex; align-items: center; gap: 11px; padding: 9px 11px; border: 1px solid var(--line-soft); border-radius: var(--r-sm); background: var(--panel-2); }
.line-ic { width: 28px; height: 28px; border-radius: 8px; display: grid; place-items: center; color: #fff; flex-shrink: 0; }
.line-ic svg { width: 15px; height: 15px; }
.line-name { flex: 1; font-size: 13.5px; font-weight: 600; }
.line-state { font-size: 11px; font-weight: 650; color: var(--text-3); padding: 3px 9px; border-radius: 999px; background: color-mix(in srgb, var(--text) 7%, transparent); }
.line-state.on { color: var(--whatsapp); background: color-mix(in srgb, var(--whatsapp) 15%, transparent); }

.native-note { display: flex; gap: 10px; padding: 13px 14px; border-radius: var(--r-md); background: color-mix(in srgb, var(--whatsapp) 10%, transparent); border: 1px solid color-mix(in srgb, var(--whatsapp) 26%, transparent); font-size: 12.8px; line-height: 1.5; color: var(--text); }
.native-note svg { width: 17px; height: 17px; color: var(--whatsapp); flex-shrink: 0; margin-top: 1px; }

.advanced { margin-top: 18px; border-top: 1px solid var(--line-soft); padding-top: 14px; }
.advanced > summary { cursor: pointer; font-size: 13px; font-weight: 650; color: var(--text-2); list-style: none; display: flex; align-items: center; gap: 8px; }
.advanced > summary::before { content: "▸"; transition: transform var(--dur); }
.advanced[open] > summary::before { transform: rotate(90deg); }
.advanced > summary:hover { color: var(--text); }
.list__empty .btn { margin-top: 6px; }

:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; border-radius: 4px; }

/* ---- accept guard (composer lock for un-accepted / guest conversations) ---- */
.accept-guard { display:flex; align-items:center; gap:12px; flex-wrap:wrap; padding:12px 14px; margin:8px 10px; border:1px solid var(--line); border-radius:var(--r-md); background:color-mix(in srgb, var(--accent) 7%, var(--panel)); }
.accept-guard__txt { display:flex; flex-direction:column; gap:2px; min-width:0; flex:1 1 220px; }
.accept-guard__txt strong { color:var(--text); font-size:13.5px; }
.accept-guard__txt span { color:var(--text-2); font-size:12px; line-height:1.45; }
.accept-guard__btn { flex:0 0 auto; display:inline-flex; align-items:center; gap:6px; height:38px; padding:0 16px; border:0; cursor:pointer; border-radius:var(--r-sm); background:var(--accent); color:#fff; font-size:13px; font-weight:600; text-decoration:none; white-space:nowrap; }
.accept-guard__btn:hover { filter:brightness(1.06); }
.accept-guard__btn:disabled { opacity:.7; cursor:default; }

/* "Preuzmi" — take (answer) the open-line session, from the thread head */
.btn-answer { flex:0 0 auto; display:inline-flex; align-items:center; gap:6px; height:32px; padding:0 14px; border:0; border-radius:var(--r-sm); background:var(--accent); color:#fff; font-size:12.5px; font-weight:650; cursor:pointer; white-space:nowrap; transition:filter var(--dur), transform var(--dur); }
.btn-answer:hover { filter:brightness(1.07); transform:translateY(-1px); }
.btn-answer:active { transform:none; }
.btn-answer:disabled { opacity:.7; cursor:default; transform:none; }

/* "Završi razgovor" — close the open-line session from the thread head */
.btn-finish { flex:0 0 auto; display:inline-flex; align-items:center; gap:6px; height:32px; padding:0 12px; border:1px solid var(--line); border-radius:var(--r-sm); background:var(--panel); color:var(--text-2); font-size:12.5px; font-weight:600; cursor:pointer; white-space:nowrap; transition:background var(--dur), color var(--dur), border-color var(--dur); }
.btn-finish:hover { background:color-mix(in srgb, var(--ok, #2ecc71) 14%, var(--panel)); color:var(--text); border-color:color-mix(in srgb, var(--ok, #2ecc71) 40%, var(--line)); }
.btn-finish .ic { width:15px; height:15px; }

/* ---- team / participants ---- */
.team { display:flex; flex-direction:column; gap:6px; }
.team__row { display:flex; align-items:center; gap:9px; }
.team__av { flex:0 0 auto; width:28px; height:28px; border-radius:50%; display:grid; place-items:center; font-size:11px; font-weight:600; color:#fff; background:color-mix(in srgb, var(--accent) 60%, var(--brand)); }
/* Names wrap rather than clip — a surname must never be the part that gets cut. */
.team__name { flex:1 1 auto; min-width:0; font-size:13px; color:var(--text); display:flex; flex-direction:column; line-height:1.25; overflow-wrap:anywhere; }
.team__pos { font-size:11px; color:var(--text-3); overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.team__rm { flex:0 0 auto; width:22px; height:22px; border:0; border-radius:50%; background:transparent; color:var(--text-3); font-size:16px; line-height:1; cursor:pointer; }
.team__rm:hover { background:color-mix(in srgb, var(--err) 16%, transparent); color:var(--err); }
.team__empty, .team__hint { font-size:12px; color:var(--text-3); line-height:1.45; }
.team__hint { margin-top:8px; }

/* ---- login gate (self-hosted: operator authorises via OAuth popup) ---- */
.authgate { position:fixed; inset:0; z-index:120; display:grid; place-items:center; padding:24px;
  background:var(--bg); }
.authgate[hidden] { display:none; }
.authgate__card { width:min(420px,100%); text-align:center; background:var(--panel);
  border:1px solid var(--line); border-radius:var(--r-xl); box-shadow:var(--shadow); padding:34px 30px; }
.authgate__mark { width:52px; height:52px; margin:0 auto 16px; border-radius:15px; display:grid;
  place-items:center; font-size:17px; font-weight:800; letter-spacing:-.02em; color:#fff;
  background:linear-gradient(135deg, var(--brand), color-mix(in srgb, var(--brand) 40%, #37c9e0)); }
.authgate__card h2 { font-size:19px; font-weight:750; letter-spacing:-.01em; margin-bottom:8px; }
.authgate__card p { font-size:13.5px; color:var(--text-2); line-height:1.55; margin-bottom:18px; }
.authgate__card .btn { width:100%; }
.authgate__hint { font-size:12px; color:var(--text-3); margin:14px 0 0; }
.authgate__hint code { font-family:var(--mono); font-size:11.5px;
  background:color-mix(in srgb, var(--text) 8%, transparent); padding:1px 5px; border-radius:5px; }
.authgate__err { color:var(--err); font-weight:650; }

/* ---- colleague picker overlay ---- */
.picker-ov { position:fixed; inset:0; z-index:60; background:color-mix(in srgb, #000 46%, transparent); display:grid; place-items:center; padding:16px; }
.picker-ov[hidden] { display:none; }
.picker { width:min(420px, 96vw); max-height:min(72vh, 560px); display:flex; flex-direction:column; background:var(--panel); border:1px solid var(--line); border-radius:var(--r-lg); box-shadow:0 24px 60px rgba(0,0,0,.4); overflow:hidden; }
.picker__head { display:flex; align-items:center; justify-content:space-between; padding:14px 16px; border-bottom:1px solid var(--line-soft); color:var(--text); }
.picker__close { border:0; background:transparent; color:var(--text-2); font-size:22px; line-height:1; cursor:pointer; }
.picker__search { margin:12px 16px 6px; padding:10px 12px; border:1px solid var(--line); border-radius:var(--r-sm); background:var(--bg-2); color:var(--text); font-size:13px; outline:none; }
.picker__search:focus { border-color:var(--accent); }
.picker__list { flex:1 1 auto; min-height:0; overflow-y:auto; padding:6px 8px 8px; }
.picker__row { display:flex; align-items:center; gap:10px; padding:8px 10px; border-radius:var(--r-sm); cursor:pointer; }
.picker__row:hover { background:var(--panel-2); }
.picker__row.is-sel { background:color-mix(in srgb, var(--accent) 16%, transparent); }
.picker__av { flex:0 0 auto; width:30px; height:30px; border-radius:50%; display:grid; place-items:center; font-size:11px; font-weight:600; color:#fff; background:color-mix(in srgb, var(--accent) 60%, var(--brand)); }
.picker__name { flex:1 1 auto; min-width:0; font-size:13px; color:var(--text); display:flex; flex-direction:column; line-height:1.25; overflow-wrap:anywhere; }
.picker__pos { font-size:11px; color:var(--text-3); overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.picker__check { flex:0 0 auto; color:var(--accent); font-weight:700; opacity:0; }
.picker__row.is-sel .picker__check { opacity:1; }
.picker__empty { padding:20px; text-align:center; color:var(--text-3); font-size:13px; }
.picker__foot { padding:12px 16px; border-top:1px solid var(--line-soft); display:flex; justify-content:flex-end; }
.accept-guard__alt { margin-top:4px; font-size:11.5px; color:var(--accent); text-decoration:none; }
.accept-guard__alt:hover { text-decoration:underline; }

/* sender name on grouped-start outbound bubbles (multi-operator threads) */
.bubble__author { font-size:11px; font-weight:600; line-height:1.2; margin-bottom:3px; opacity:.9; }
.row--out .bubble__author { color:rgba(255,255,255,.82); text-align:left; }
.row--in .bubble__author { color:var(--text-2); }
/* Bitrix system notices (session events, lead saved, joined/picked/closed) */
.sysnote { align-self:center; text-align:center; max-width:78%; margin:8px auto; padding:4px 12px; font-size:11.5px; line-height:1.4; color:var(--text-3); background:color-mix(in srgb, var(--text-3) 12%, transparent); border-radius:999px; }

/* ---- top of thread: pull older history / "beginning of conversation" ---- */
.histtop { flex:0 0 auto; display:flex; align-items:center; justify-content:center; gap:8px; padding:6px 0 12px; font-size:11.5px; color:var(--text-3); }
.histtop--done { opacity:.55; }
.histtop__btn { font:inherit; color:var(--accent); background:color-mix(in srgb, var(--accent) 10%, transparent); border:1px solid color-mix(in srgb, var(--accent) 26%, transparent); border-radius:999px; padding:5px 14px; cursor:pointer; transition:background .15s ease, border-color .15s ease; }
.histtop__btn:hover { background:color-mix(in srgb, var(--accent) 18%, transparent); border-color:var(--accent); }

/* ---- CRM linked records (contact / lead / deal / company) ---- */
.crm-loading { display:flex; align-items:center; gap:8px; font-size:12.5px; color:var(--text-3); padding:6px 2px; }
.crm-card { display:flex; align-items:center; gap:11px; padding:10px 12px; margin-bottom:8px; border:1px solid var(--line); border-radius:var(--r-md); background:var(--panel-2); text-decoration:none; transition:border-color .15s ease, background .15s ease; }
.crm-card:hover { border-color:var(--accent); background:color-mix(in srgb, var(--accent) 7%, var(--panel-2)); }
.crm-card__ic { flex:0 0 auto; width:34px; height:34px; border-radius:9px; display:grid; place-items:center; background:color-mix(in srgb, var(--accent) 16%, transparent); color:var(--accent); }
.crm-card__ic .ic { width:17px; height:17px; }
.crm-card__info { flex:1 1 auto; min-width:0; }
.crm-card__label { font-size:10px; text-transform:uppercase; letter-spacing:.05em; color:var(--text-3); display:flex; align-items:center; gap:6px; }
.crm-card__title { font-size:13px; color:var(--text); font-weight:500; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; margin-top:1px; }
.crm-card__sub { font-size:11.5px; color:var(--text-2); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; margin-top:1px; }
.crm-card__arrow { flex:0 0 auto; width:14px; height:14px; color:var(--text-3); }
.crm-card:hover .crm-card__arrow { color:var(--accent); }
.crm-badge { font-size:9px; font-weight:700; text-transform:uppercase; padding:1px 6px; border-radius:999px; letter-spacing:.02em; }
.crm-badge--on { background:color-mix(in srgb, var(--ok, #22c55e) 22%, transparent); color:var(--ok, #22c55e); }
.crm-badge--off { background:color-mix(in srgb, var(--text-3) 18%, transparent); color:var(--text-3); }
